Retail News

Lake Haven announces Retailer of the Year

Lake Haven Shopping Centre’s Retailer of the Year was recently announced as Just Cuts Lake Haven. Seven category winners were announced along with the Retailer of the Year.

The awards were presented as acknowledgement for excellence across a number of retail business management functions including Customer Service, Marketing, Store Merchandising and Sales Performance.

“The Just Cuts Lake Haven team really excelled in 2008, achieving sales growth well above overall Centre performance, delivered high levels of customer satisfaction and is continually marketing the business to ensure sales growth,” said Lake Haven Centre Manager, Mike Cochrane. “Winning three award categories, including overall Retailer of the Year, is a well deserved acknowledgement of the best practice principals applied by the owners Oliver and Becky Adams.”

Awards were also presented to the retail Team Member of the Year, and an individual business for their support of the local community.

The Team Member of the Year Award went to Diane Jennings of Angus & Coote, who was nominated by her line manager as an exceptional sales person who strives for total customer satisfaction, thereby driving strong sales growth for the retailer. The Community Support Award was won for the second year running by Muffin Break, for their ongoing commitment to various community programs.

“It is important that both Centre Management and retailers of the Centre acknowledge peer achievements,” said Mr Cochrane. “This is why we continue to hold these awards. It allows us to celebrate the successes of those individual retailers who have excelled in industry best practice.”
The winning retailers were:

Excellence in Customer Service - Vaneeta’s Pharmacy
Excellence in Store Merchandising - EB Games
Sales Performance - Just Cuts
Excellence in Store Marketing - Just Cuts
Community Support - Muffin Break
Team Member of the Year Diane Jennings - Angus & Coote
Retailer of the Year - Just Cuts

Westfield appoints new Centre Manager for Tuggerah

Dwayne Lord has been appointed Centre Manager at Westfield Tuggerah.

Mr Lord joined Westfield in 2006 as Centre Manager at their Woden Shopping Centre after five years with the Centro Group.
During his time at Centro Mr Lord managed Kincumber Village Shopping Centre along with four other Centro properties in the Hunter Valley.

Prior to moving into shopping centre management Mr Lord had a fifteen year career working in management roles with K-Mart, finally becoming Regional Manager. Mr Lord succeeds Darron Levin who has been appointed Retail Manager at Westfield Hornsby.

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